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AI impact in Consumer Goods and Retail

A Conversation

In today's rapidly changing business landscape, Consumer and Retail companies are increasingly recognizing the importance of embracing artificial intelligence (AI) and the need for cultural changes to adapt to this new technology. As a result, the role of Chief AI Officers (CAIOs) is emerging as a crucial position within organizations.

Similar to the way that CPOs play a vital role in the C-suite in matching talent strategies to company goals, CAIOs set the AI vision, develop AI strategies, and implement AI solutions that align with the company's objectives. They are responsible for overseeing the strategic management of AI initiatives and ensuring that the organization is leveraging AI to its full potential.

However, the role of CAIOs goes beyond just implementing AI technology. They are also responsible for driving cultural changes within the organization to foster a data-driven and AI-centric mindset. This involves educating employees about the benefits and potential of AI, breaking down silos between departments, and encouraging collaboration and innovation.

One of the biggest challenges that CAIOs face is the disruption that AI brings to traditional business models. AI has the potential to automate tasks, improve efficiency, and create new business opportunities. However, it also poses a threat to jobs and requires companies to rethink their existing processes and strategies.

Explore the role of Chief AI Officers in today´s AI-driven business environment in this interview with Silvia Wiesner, Consultant in the Consumer Practice group. Silvia Wiesner talked with four experts on the matter. While they are not carrying the CAIO title (yet), they all have a clear vision of why cultural changes are so important and what strategies companies can employ to ensure their teams thrive in this new era.

Do you think your organization needs a Chief AI Officer?

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You can also read all interviews via the links below:

The Interviewer: Silvia Wiesner

Silvia Wiesner is active in Egon Zehnder’s Consumer and DEI practice groups both in German-speaking countries and globally. She has many years of experience in marketing, sales and general management in the consumer goods industry and in various European markets.

Silvia is passionate about promoting diversity, equity and inclusion in executive and non-executive teams. She is known for her positive energy, inspires her clients and develops clear visions and concrete measures together with them.

In addition to regularly conducting CEO, board director, CMO, and CHRO searches, she actively helps clients assess their executive teams and high-potential leaders and plan their succession and development.

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